Shipping & Returns

Shipping Policy:

Orders typically ship within 48 hours for all standard orders, and 3-14 business days for all custom (embroidered) orders, depending on order size.

We ship from multiple vendors. Shipping charges may vary accordingly. 

Please email customerservice@topstitchscrubs.com to confirm shipping charges if your order includes multiple vendors and/or ships to a residential address.

Return Policy:

Returned items must meet the following criteria:

Sent back to TopStitch within 30 days of receipt of your order

The garment(s) must be in their original condition:

1. Unwashed
        2. Unworn
        3. Unaltered
        4. With tags attached

To begin a return request, please visit your Account's order page and click the return button for the order you want to return items for. Alternatively you may look up your order using the order# and an email you used (account email, shipping email, or billing email) by using the return order lookup, and then submit a return.

Please email returns@topstitchscrubs.com for a return authorization number before sending your items back. If a return authorization number is not issued, we cannot accept your return. Please mark the outside of the container clearly with the RA number and ship it to:

TopStitch Scrubs
Attn: RETURNS DEPT(RA#)
10658 W. Centennial Road, Suite 400
Littleton, CO 80127